Privacy policy

Last updated: May 26, 2025

1. Introduction

At Momantic, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or purchase from us.

2. Information We Collect

We collect the following information when you interact with us:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information
  • Order History
  • Customer Feedback or Reviews

3. How We Use Your Information

  • Your information is used to:
  • Process and deliver your orders
  • Contact you about your purchases or inquiries
  • Enhance your shopping experience
  • Maintain records for compliance
  • Send updates or promotional offers (only if you opt in)

4. Third-Party Services

We may share relevant information with trusted third parties for essential services only:

  • Shipping Providers: e.g., PostEx or local couriers
  • Payment Gateways: Shopify Payments, Cash on Delivery agents
  • Marketing Platforms: WhatsApp Business, Instagram, Facebook (only if relevant)

These services are bound to handle your data securely and only for agreed purposes.

5. Cookies & Tracking

We do not use cookies or tracking technologies beyond what is provided by Shopify for core functionality. You can control cookies through your browser settings.

6. Children’s Privacy

Our site is open to all audiences. We do not knowingly collect data from children under 13 years of age. If such data is identified, we will delete it immediately.

7. Data Security

We implement standard security practices, including:

  • SSL encryption
  • Restricted access to data
  • Monitoring for unauthorized access

However, online data transmission is never 100% secure. We recommend exercising caution.

8. Your Rights

You have the right to:

  • Access your stored information
  • Request corrections or deletion
  • Opt out of any marketing communication

9. Contact Us

For questions or privacy requests, contact us via:

  • Email: momantic.fragrances@gmail.com
  • Phone: 0329-1447897

We typically respond within 7 business days.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date. Continued use of our site means you accept these terms.